The complete Intex integrated system of products for the Walls and Ceilings industry is covered by unique threefold, product, service, and satisfaction guarantee.
We guarantee all Intex products be free of defects in material and manufacture. All products must be used or installed according to the manufacturer’s instructions, and relevant international and AU/NZ standards. If a product does not meet our standard, we will, at our discretion, replace, repair, or supply an equivalent product at our own cost*.
The safe arrival of your Intex product purchase is guaranteed. If your order does not arrive safely, we replace the ordered product at our own cost*.
We guarantee your satisfaction with every Intex product purchased. If you are not satisfied with any item, simply return it unused and in its original packaging for a replacement or credit. Please visit Returns and Warranty (link) for more information.
Intex stands behind its complete family of products. If your product has a material or workmanship flaw, please visit Returns and Warranty (link) for more information. Some Intex products have specific written guarantees and/or warranties. Please read the label, hang tag or warranty card for specific guidelines and return information.
*All Intex products are designed to achieve optimal performance when part of the Intex integrated system of products. Intex Group Int. recommends that only those products, components and systems recommended by it be used. If this is not done, we will need to be satisfied that any defect in Intex products are not attributable to a cause other than a failure to meet our standard before this guarantee applies.